TheodoraHelene

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Frequently Asked Questions:

 

1.  What payments do you accept?

We accept Visa and Mastercard credit cards in our ECI-PAY real-time processor with a state-of-the-art fraud prevention program.  

2.  How will my private information be handled?

Your name and email information will not be sold, traded, or shared with any third party entities. We value your privacy.

3.  Can I return my order if I am not satisfied?

If, for any reason, you are not satisfied with your order, you can return the item(s) within 30 days, for a full refund. Remember, you are responsible for the cost of shipping the return.

4.  When can I expect to receive my order?

Please allow 8-10 days for the arrival of your order.

5.  What is the method of shipping?

United Parcel Service (UPS) is the standard shipping method for all delivery destinations in the United States. 

  

   
   

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